Accessibility Statement
Last Updated : April 27, 2026.
These Terms of Service (“Terms”) govern your access to and use of websites, landing pages, forms, communications, SMS/text message programs, and online services operated by Bizwai BPO LLC (“Bizwai,” “we,” “us,” or “our”). By accessing or using our website, submitting a form, communicating with us, or using our online services, you agree to these Terms and our Privacy Policy.
If you become a client of Bizwai, your services will also be governed by a separate engagement letter, proposal, statement of work, service agreement, or other written agreement. If there is a conflict between these Terms and a signed client agreement, the signed client agreement will control for the services covered by that agreement.
Our Commitment to Accessibility
Bizwai BPO LLC is committed to making our website and digital content accessible and user-friendly for all visitors, including people with disabilities. We want every visitor to be able to learn about our services, contact our team, request information, submit forms, schedule calls, and access important legal and privacy information.
Accessibility Standard
Our goal is to design, develop, and maintain our website in substantial alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where feasible and appropriate for our website content and functionality. We also recognize that accessibility is an ongoing effort and that standards, technology, and content change over time.
Measures We Aim to Take
- Use clear headings, readable page structure, and logical content order.
- Maintain sufficient color contrast for text, buttons, links, and important visual elements.
- Provide text alternatives for meaningful images where appropriate.
- Design forms with labels, clear instructions, visible errors, and keyboard-friendly navigation.
- Avoid relying on color alone to communicate important information.
- Make buttons, links, menus, and interactive elements usable by keyboard where possible.
- Write content in clear language and avoid unnecessary complexity.
- Review new website pages, landing pages, and forms for accessibility during design and development.
Third-Party Content and Tools
Our website may include third-party tools, embedded forms, scheduling tools, chat tools, videos, maps, payment tools, analytics, or marketing technologies that are not fully controlled by Bizwai BPO. We aim to select and configure third-party tools with accessibility in mind, but some accessibility limitations may be controlled by the third-party provider. If you experience a barrier with any third-party feature on our website, please contact us and we will work to provide an alternative way to access the information or service.
Feedback and Assistance
If you have difficulty accessing any part of our website or need information in an alternative format, please contact us:
- Email: accessibility@bizwaibpo.com
- Phone: 888-759-4985
- Mailing Address: 5000 Birch Street, Suite 3000, West Tower, Newport Beach, CA 92660
When contacting us, please include the page URL, the issue you experienced, the assistive technology or browser you used if relevant, and the best way for us to reach you. We will make reasonable efforts to respond promptly and provide the information or service in a usable format.
Ongoing Improvement
Accessibility is part of our ongoing website improvement process. As Bizwai BPO updates its website, landing pages, forms, and digital content, we will continue working to identify and improve accessibility issues.